First Look: The IU CRM Initiative - March 30, 2018
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What is IU CRM?
Chris Tompkins, Director of the IU CRM Initiative, presented an introduction to “constituent relationship management” at IU. Describing the IU CRM Initiative, the new Salesforce Enterprise License Agreement, and what IU CRM means for the university, your department or field of expertise. Topics included an overview of adopting IU CRM, requesting changes or enhancements, governance, and more.