Using Fireforms and Item Designer with ServiceNow

Session: 6

Location: Georgian

Presenter(s): Erica Seiffert, Maddie Potter, Jenna Ellis

Track: Empowering faculty and staff

Presentation method: Virtual and in person

Description: This session will demonstrate how FireForm and Item Designer can generate many record types in ServiceNow. It will give a brief overview of how each feature works. Additionally, the session will cover the differences between the two platforms. Both tools are powerful, and clients can use one or a combination of both to enhance the power of ServiceNow. During the session, there will be an opportunity for clients who use these features to discuss their experiences and how they use them