Two Tip Tuesday 36 - Navigating & Reporting Technology Errors

This video covers tips for navigating and reporting technology errors related to IU technologies.

Office of Completion and Student Success covers errors for AdRx, SAS, iGPS, SER, Handshake and Career EDGE. You can report errors for OCSS here: https://ocss.iu.edu/problem-request/index.html. 

University Student Services and Systems covers incorrect coding in iGPS or AAR. You can report errors to USSS through one.iu.edu by searching "request or modify aar" (and we recommended favoriting this tile in one.iu.edu for easy access). 

Student Information System has it's own reporting tool for SIS errors, which you can access through one.iu.edu by searching "problem report." You must be connected to VPN or on campus to access this reporting tool, and we recommended favoriting this tile in one.iu.edu for easy access.