Kylie Kingston - When having a voice is not enough: Acting upon older people’s expressions of evaluation as a pathway to strengthening accountability in aged care settings.

From Group SOP Communications February 18th, 2025

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This study explores ways older people within an Australian residential aged care setting communicate their evaluations of services received, considers how/or if those evaluations are heard and responded to.

Tags: philanthropy research workshop

Appears In: Philanthropy Research Workshop (PRW) Series

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