Participants will have the opportunity to learn introductory skills for mediating two-party interpersonal and workplace conflicts. We will overview five key stages for mediating conflict between individuals, including setting the stage, gathering information, framing issues, negotiating options, and nailing down the agreement.
Presented by the IUPUI Division of Equity, Diversity, and Inclusion: Office of Conflict Resolution and Dialogue Programs. Facilitated by Dan Griffith, Director