01:10:16 duration 1 hour 10 minutes
Cases - Salesforce Regional Training
Interaction Management (1.5 hrs) Salesforce CasesCase Manual Creation Email-to-Case Case Queues Case Assignment Case List Views Open Activities Activity History Log Interaction Case Emails…
01:27:13 duration 1 hour 27 minutes
Salesforce Basics - Regional Salesforce Training…
Salesforce Basics - Regional Salesforce Training Session
Salesforce Basics (approx. 1.5 hrs)Platform Architecture Logging In/Setting Passwords General Navigation Data Model Lead Contact Opportunity External Relationships/Accounts Ancillary Objects Security…
