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Campus
Indianapolis
KSB Indianapolis
A186
F151
F152
F200
F251
F260
FSC
L100
M200
P200
W200
X100
Z200
School of Education
Counseling
Ed Leadership
ESL
HESA
Language
SPED
Teacher Education
Urban
IUB
African American Arts Institute
ACE
ADC
REV
Potpourri of the Arts
Special
Kelley School of Business
Global Leaders Network
IIB
Learning Media
School of Public Health
Research
Student Success
Teaching and Learning
Online Education
Presentations
Service
Community Partners
Other Outreach
PH Challenges
Online Education
MPHD
IUE
IUK
IUN
IUS
IUSB
IU Media
IT Communications
IT Community Partnerships
InfoShares
IT Pro Orientations
Support Materials
IT Training
IU Learning Spaces
IU Research
IU Teaching Centers
University Communications & Marketing (UCM)
IU Podcasts
Arts & Humanities
Business
Education
General
Health & Medicine
Law
Public & Environmental Affairs
Science
Social Science
Sports & Recreation
Technology
Public Media
Channels
Accessibility
Help
M200 Lect11 Seg 3
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Segment 3: Service Recovery
Lecture 11: Marketing of Services
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