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Cases - Salesforce Regional TrainingInteraction Management (1.5 hrs) Salesforce CasesCase Manual Creation Email-to-Case Case Queues Case Assignment Case List Views Open Activities Activity History Log Interaction Case Emails…
From Jay Steele
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Salesforce Basics - Regional Salesforce Training SessionSalesforce Basics (approx. 1.5 hrs)Platform Architecture Logging In/Setting Passwords General Navigation Data Model Lead Contact Opportunity External Relationships/Accounts Ancillary Objects Security…
From Jay Steele
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